Shipping Details

We currently ship all of our products First Class or USPS Priority Mail.  Our US shipping rate is FREE at this moment. The tracking details will be sent to your email address provided.

If you are out of the US please email or contact us through this website for a quote on shipping cost.

Ready to Ship

Redolence Lab is a small business that works with custom accessories; therefore, our items are mostly maid by order but our regular size are ready to ship. In our candles and wax melts we provide limited quantities because we are always keeping things fresh and unique.  Sometimes some seasonal sales may prevent getting your items out on time, but no worries if that happens we will keep you updated!  Currently our TAT (turn around time)on most of our items is 2 to 3 days, this does not include delivery days, as for this is beyond our control.

Products

We currently offer a range of Candle Making Accessories and in the future we will have Candles and Wax Melts to fill your home with our high quality fragrances.

Recommendations

Candles and Wax Melts are often made fresh....just so you know wax requires curing.  Yes I know...ughhhh.  Wax should be ready to melt as soon as you receive it, but if you are a junkie you know curing is key.  Recommendations is approximately 2 weeks from pour date.  This ensures the best scent throw. Keep all wax stored in a cool dark area to prevent degradation from over exposure. 

There are various wax burners.  Our personal preference are 25w bolb or hot plates.  To discard wax just soak up with paper towel or cotton ball or just simply pour into your empties.

Refund Policy

We do not offer refunds or exchanges due to the nature of most of our products. But if you have any problem with your order just contact us.

Feedback

We love feedback, please share your favorite items and feel free to contact us via email [email protected]  Thank you for your support!